Shipping/ Returns

DORIA NYC-Returns/Shipping

RETURNS

  • Once an item(s) is purchased, it is not eligible for return under any circumstance.
  • However, if your item was misplaced, DORIA NYC will give you free in-store credit for your amount.
  • Please contact sales@dorianyc.com about your order
  • If your packaged arrived damaged DORIA NYC is not responsible and you will have to contact the mail carrier.

SHIPPING

  • Due to our large amount of orders from the U.S and internationally, processing may take up to 1-5 days. Shipping can take up to 5-30 days due to all of our items being shipped internationally from our factories. Because of this, we can not guarantee a specific shipping arrival time as it is out of our control. Please be patient!
  • If you received one item but still missing part of your order, do NOT worry. It is still on it's way. Most of our products come from different storage facilities around the world so we can continue to ship worldwide. So your order may not come all together, but you will receive all items that you ordered.